Privacy Policy
Effective Date: April 22, 2026 · Version 1.0
1. Introduction
CircleUp ("we," "us," or "our") operates the CircleUp platform. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our Service.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (phone number, address, profile photo)
- Family member information provided by parents/guardians
- Payment information (processed by Stripe — we do not store card numbers)
- Communications you send us
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send administrative messages, updates, and support responses
- Respond to comments and questions
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with third-party service providers that help us operate the Service, subject to confidentiality obligations.
5. Children's Privacy (COPPA)
CircleUp does not knowingly collect personal information directly from children under 13. Information about minor members (including health/allergy information) is collected from and managed solely by their parent or guardian. All forms pertaining to minor members are clearly labeled "To be completed by parent or guardian."
If you are a parent or guardian and believe your child has submitted personal information without your consent, please contact us immediately at [email protected] and we will delete that information.
6. Cookies & Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information to improve your experience.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time through your account settings.
8. Your Rights (Minnesota Residents)
Under applicable Minnesota law, you may have the right to:
- Access a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Data portability — receive your data in a machine-readable format
- Opt out of certain uses of your data
To exercise these rights, use the "Request Data Export" or "Delete Account" options in your account settings, or contact us at [email protected].
9. Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Effective Date" at the top of this page.
11. Contact Us
Questions or concerns about this Privacy Policy? Contact us at [email protected].